FAQ

 

What is your shipping policy?

Our shipping fee is $5 flat rate for all orders under $75, orders $75+ ship for free. To activate your free shipping, simply enter promo code '75shipfree' at checkout.

Currently we are only shipping within the US. For inquires about ordering from outside of the US please contact us at studiofourthirtysix@gmail.com

For more information about shipping, click here.

 

Why doesn't my item look identical to the photograph?

All of our jewelry products are handmade to order, because of this sometimes there are slight variations in some of our items. If you have concerns about this simply, email us with your order ID number at studiofourthirtysix@gmail.com and we will send you a photo of the exact item you will be receiving prior to shipping. Once you have given us the thumbs-up we will go ahead and finish processing & shipping your order.

*Please note this process may delay standard delivery time*

 

What is your return policy?

If you are not happy with your purchase for any reason, please do not hesitate to let us know! Simply email studiofourthirtysix@gmail.com with your name, order ID number and a short description of your dissatisfaction within fourteen days of receiving your item. The item must be sent back in it’s original packaging. When the item is received, your credit card will be refunded.

For more information about returns, click here.

 

How do I order wholesale?

If you are interested in becoming a vendor or carrying studio four thirty six products in your store, please contact us at studiofourthirtysix@gmail.com

 

Any other questions?

Don't hesitate to reach out to us at studiofourthirtysix@gmail.com